Human Services Administration Master’s

Program Overview

The Master of Arts in Human Service Administration degree program provides graduates with skills and expertise in the areas of leadership, management and direct quality service delivery to others. It addresses the needs of students interested in pursuing supervisory and management roles in agencies that provide social services to a wide variety of clients. These organizations could include non-profits, for-profit services and government agencies. A combination of knowledge and skills in both management and human development provides a strong framework for understanding such administrative roles.

Program Highlights & Benefits:

  • 2 years or less completion time
  • Summer & holiday breaks
  • One course completed every 8 weeks
  • Classes meet in an online format

Program Objectives:

The Human Services Administration graduate program is designed to enable students to:

  • Acquire a core of knowledge related to effective leadership positions within human services agencies.
  • Develop organizational and managerial skills necessary for competent administration.
  • Integrate a theoretical orientation with practical competency in the realm of human relations.
  • Assume positions of an administrative nature in various health care agencies.

Areas of Study:

Introduction to the Human Service Profession

Students are provided an understanding of the nature of the profession of human services from the origins of the field to present challenges and approaches. Students develop an identity with the profession through membership in a human service organization and are exposed to the many parts of the multidisciplinary field of Human Services.

Human Service Systems

The curriculum in this course covers knowledge and theory of the interaction of human systems including the following: individual, interpersonal, group, family, organizational, community, and societal.

Values, Attitudes and Ethics

Examination of personally held values, attitudes and ethics and the various ways they can impact work with others to promote understanding of human service ethics and their application to practice for a variety of human service fields and activities. Prerequisite: HMS 6000 Introduction to Human Service Profession.

Information, Planning and Evaluation in Human Services

Students are introduced to the philosophical and theoretical approaches to information management, information literacy and research in the field of human services. Students will use knowledge, theory and skills in systematic analysis of service needs, strategies, services, interventions and evaluation of service outcomes. Prerequisite: HMS 6000 Introduction to Human Service Profession.

Intervention and Direct Services

Knowledge and skill development in aspects of direct service delivery, self-awareness, professional identity and appropriate interventions to working with clients involved in various human services programs. Prerequisite: Introduction to Human Service Profession.

Internship: Human Service Administration

Supervised experience (300 clock hours) in a human service agency or organization. Site to be approved by Concordia prior to semester.

Students interested in registering for program electives will work with their advisor and department faculty.

Electives (15 hours)

Individually designed program (5 courses) in consultation with an advisor; students may choose appropriate courses in business, management, marketing, and grant writing.

Suggested Electives

ACC 6500 – Financial Management of Not-for-Profit Organizations
GME 6300 – Introductions to Grants
HAL 6100 – Healthcare Systems I
HAL 6150 – Healthcare Systems II
HAL 6400 – Healthcare Finance and Economics
HAL 6500 – Public Policy in Healthcare
MGT 6100 -- Operations Management
MGT 6200 – Global Management and Organizational Behavior
MGT 6500 – Fund Development and Management
MGT 6510 – Management of Human Resources
MGT 6520 – Managers and the Legal Environment
MGT 6530 – Introduction to Not-for-Profit Organizations
MGT 6540 - Based Governance and Management of Volunteers
MKT 6100 – Marketing Design and Strategy
MKT 6500 - Communications and Public Relations in a Not-for-Profit Organization

*Courses may not be available every semester. Contact your advisor for elective registration.
** If students are interested in other electives they can request the permission of their advisor.

Capstone Experience

Project or research paper and presentation that applies to the student’s special interest in human service administration. The subject of the paper and presentation needs to be approved by the program leader. Capstone is due during internship where the student will provide both the paper and presentation.

NOTE: This is only an introduction of the program. You are responsible to review the Graduate Catalog for program details.